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Assistance is available for schools and districts via webform, phone and chat.

Contact Us

855-956-5062
Monday - Friday
7:00 am - 6:00 pm (ET)

Customer Support Webform and Chat



Monday - Friday
7:00 am - 6:00 pm (ET)

Submit a Pearson Help Desk request

Parent Support


Live assistance regarding technical/equipment issues and/or instructional guidance and support.

Distance Learning Hotline
240-696-6229
Hours of Operation:
Monday - Friday
9:00 am - 5:00 pm (ET)

Technology Parent Support Center


Parents and families will be able to receive help with technology, navigating online platforms and other troubleshooting related to distance learning.

Technology Parent Support Center
240-696-3315
Hours of Operation:
Mondays and Wednesdays
8:00 a.m - 10:00 a.m (ET)
6:00 p.m - 8:00 p.m. (ET)
Locations:

Benjamin Tasker Middle School
Charles Carroll Middle School
Drew-Freeman Middle School
G.James Gholson Middle School
Gwynn Park High School
High Point High School
Northwestern High School
Port Towns Elementary School
Thurgood Marshall Middle School