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Assistance is available for schools and districts via webform, phone and chat.

Contact Us

Monday - Friday
7:00 am - 6:00 pm (ET)

Customer Support Webform and Chat

Monday - Friday
7:00 am - 6:00 pm (ET)

Submit a Pearson Help Desk request

Parent Support

Live assistance regarding technical/equipment issues and/or instructional guidance and support.

Distance Learning Hotline
Hours of Operation:
Monday - Friday
9:00 am - 5:00 pm (ET)

Technology Parent Support Center

Parents and families will be able to receive help with technology, navigating online platforms and other troubleshooting related to distance learning.

Technology Parent Support Center
Hours of Operation:
Mondays and Wednesdays
8:00 a.m - 10:00 a.m (ET)
6:00 p.m - 8:00 p.m. (ET)

Benjamin Tasker Middle School
Charles Carroll Middle School
Drew-Freeman Middle School
G.James Gholson Middle School
Gwynn Park High School
High Point High School
Northwestern High School
Port Towns Elementary School
Thurgood Marshall Middle School